Best in Class
Help and Support
We pride ourselves on being truly supportive and available to customers and trades. We believe its a key component of offering products that will live with you in your home for decades. You can always reach us via phone or email, or read through any of our resources to get the answer you need without contacting.
Frequently Asked Questions
We often get asked the following questions, so to save you the time calling or emailing we've got an up to date list of information you might find useful if you're trying to figure out if underfloor heating is right for you, if you can use it in a specific space or renovation and if you've got existing underfloor heating and have a question about using it.
Thousands of renovations and new builds with happy families
Bathroom Renovation
Lilyfield, NSW
"Recently we had Livella underfloor heating system installed in our bathrooms and couldn't be happier with the results. This upgrade has truly transformed the bathrooms. It's efficient and adds a touch of luxury to our daily lives. I would highly recommend this system to anyone, It's a worthwhile investment the whole family love it. "
5 Bedroom Home
Torquay, VIC
"I recently had the pleasure of working with the Livella team who undertook an in-slab heating installation in a new 5 bedroom home project. The results have exceeded all of our expectations. It's a luxurious addition that combines efficiency and comfort. I can't recommend the Livella team highly enough. If you're considering underfloor heating, don't hesitate, It's an investment that will not only make your home warmer but also elevate its overall appeal and value."
3 Bedroom Home
Greenwich, NSW
"I recently had the privilege of having a underfloor heating system installed in my home, and I'm absolutely thrilled with the results. The team at Livella worked closely with us to customise the heating design to suit our specific needs and preferences. They took into consideration the layout of our home, room usage, and even our preferred temperature settings for each area. The team demonstrated exceptional skill and expertise throughout the project. The installation process was efficient, and they paid great attention to detail, resulting in a seamless and flawless finish."
Recent Reviews
Quality of the materials supplied was top-notch
"I couldn't be happier with the underfloor heating installation. The quality of the materials supplied was top-notch, and the installers were skilled, efficient, and professional."
Process was smooth and satisfying
"From start to finish, the process of getting underfloor heating was smooth and satisfying. The supply of materials was quick, and the installation team was thorough. We're thrilled with the results and love the warmth and comfort it brings to our home."
Well-organized and exceeded expectations
"The supply of underfloor heating components was well-organized, and the installation team exceeded our expectations. We now enjoy the luxury of warm floors, and I highly recommend this service to anyone looking for a reliable solution."
Jennifer, Menangle NSW
"The team that handled the installation of our underfloor heating was professional and efficient. The supply of materials was timely, making the entire process stress-free. We love the comfort the floor heating creates throughout our entire home."
David, Warriewood NSW
"The installation of our underfloor heating system was seamless, and the supply process was equally impressive. We loved the experience we had with Livella from start to finish. Peters knowledge of the product is unmatched"
Downloadable Resources
Looking for an instruction manual or installation details or technical specifications? We've got a whole host of resources for trade installers and customers. Whether you've lost the instruction manual or you're installing for the first time. Download them here.
Still Have Questions?
If there's anything you're not clear on, whether that's related to a new project or existing product please don't hesitate to get in touch with the Livella team today.
You can call us any time on 1800 833 933 (AU) or 0800 432 892 (NZ) or if you prefer, email us below.
About Us
Australian supplier for over 30 years of the best underfloor heating solution for shower spaces, stairs and all common flooring configurations. Livella is 100% Australian-owned, family run business selling, supplying and installing the easiest, fastest to install under floor radiant heating available in the market.
Customer satisfaction is of the utmost importance to us. We believe in the product we make and back it 100% with phone and email support across the country. With convenient next day trade and local stockists whether you’re a trade installer or renovating your home Livella is the best choice for sustainably heating your home all year round.
All our products are completely safe for children and pets, with failsafe devices and technology with fault detection and automated thermostat designs providing complete control over your home heating, energy efficiency and comfort.
Livella is the solution to a cold winter night when you have to move barefoot through the house. Our installers in Sydney, outer-sydney and wider new south wales, Melbourne and the surrounding suburbs and qualified electricians installing Australia wide mean it’s easier than ever to get a sustainable and affordable heating solution in your new build or renovation.
Customer Care
Contact UsWarranty
Care & Maintenance
How to Use the Thermostat
Frequently Asked QuestionsImportant Resources
Suppliers & InstallersAustralian Owned and Installed
Documentation
How to Use the Thermostat
Trade Resources
Sitemap
Terms of Use
Privacy Policy
Contact UsUnderfloor heating is more affordable than you think. Our support and installers are some of the best in Australia. Request a quote and we'll send you a some more information about the product alongside an estimate for your project.
Email Us